Reconciling with the Decision-Making Black Box

In a society deeply rooted in cybernetic ideology, the observable, evaluable, understandable, and predictable characteristics of an organization become the primary sources of security and control for many traditional organizational managers. Driven by this sense of security and control, they strive to make the organization operate according to their willing, vision, and expectations. To achieve this, “managers” set numerous goals, KPIs, management rules, information systems, and corporate cultures to ensure the organization does not “lose control.” However, such “control” may cause the organization to operate in a low-intelligence degree state, unable to break through to a higher state of external environment adaptability. In the intuition of many, a high-intelligence degree or excellent organization should have a higher probability of making better major(big) decisions, a view I oppose. I believe a high-intelligence degree organizational network should exhibit behaviors from its internal network action nodes that generally have higher external environment adaptability. The external environment is always complex, and a high-intelligence degree intelligent agent should demonstrate greater adaptability in response to complex external factors, inevitably exhibiting more complicated, nonlinear characteristics. Human observation, evaluation, and prediction are often based on limited factors, reflecting the cognitive limitations of humans themselves.

Therefore, to some extent, accepting the “loss of control” of the organizational network is a necessary step toward developing a higher intelligence degree. Just as parents must eventually accept that their children may make decisions beyond their understanding or expectations, this may be the necessary path for a child to surpass their parents and become stronger. Here, I express this acceptance of “loss of control” as reconciling with the decision-making black box, akin to accepting and understanding the uncertainty principle in quantum mechanics—a reality that potential organizational individuals of the Intelligent Consortium must accept.